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Washington, Dist. Columbia, United States (hybrid)
5 days ago


Position: Communications Manager 

Department: Communications/External Affairs 

FLSA Status: Full-Time, Exempt 

Reports to: Associate Director, Communications 

Date Issued: January 5, 2023 

Location: Washington, DC 

The Mission 

Polaris is leading a data-driven social justice movement to fight sex and labor trafficking at the massive scale of  the problem – 28 million people worldwide deprived of the freedom to choose how they live and work. For more than a decade, Polaris has assisted thousands of victims and survivors through the U.S. National  Human Trafficking Hotline, helped ensure countless traffickers were held accountable and built the largest  known U.S. data set on actual trafficking experiences. With the guidance of survivors, we use that data to  improve the way trafficking is identified, how victims and survivors are assisted, and how communities,  businesses and governments can prevent human trafficking by transforming the underlying inequities and  oppression that make it possible. 

About Opportunity 

As a member of Polaris’s communications team, this position will be part of a team responsible for telling Polaris’ story through earned media promotion and social  media visibility. While all members of the communications team work collaboratively across campaigns and program areas, this role will have specific leadership responsibility for managing work to answer queries about the National Human Trafficking Hotline from media and occasionally from other anti trafficking organizations with questions or promotion requests. This team member also leads the work debunking myths and rumors about human trafficking, promoting the Hotline to diverse communities and handling the communications aspects of the NHTH’s agreement with the Department of Health and Human Services regarding Hotline operations. Additionally, the incumbent is responsible for leading work that ensures Black voices are centered, heard and highlighted as we attempt to bring better attention to  the relationship between racism - and human trafficking. 


· Manage earned media strategy to promote the value of National Human Trafficking Hotline (Trafficking Hotline) to diverse communities and respond to media queries about the Trafficking hotline

· · Manage marketing of the National Human Trafficking Hotline with emphasis on efforts  aimed at reaching more vulnerable groups including BIPOC and LGBTQ+ communities

· Manage process of fulfilling communications requirements specified in the Cooperative Agreement for  operation of the Trafficking Hotline with HHS 

· Conceive of and manage, with other team members, digital products, including blog posts, social media  posts and campaigns related to the NHTH, survivor empowerment and leadership and other  projects as necessary 

Conceive of, and manage projects that expand visibility of trafficking of Black people, specifically sex trafficking of Black women, girls and LGBTQ+ individuals

Manage specific survivor engagement work and projects including co-manage the survivor consultant database for media purposes and the online survivor gallery

Play an active role in communications aspects of all legislative and advocacy campaigns in state and federal government 

· Respond to incoming media requests, specifically taking responsibility for requests related to data,  misinformation, survivors, the NHTH or trafficking in Black communities. 

· Support team in managing social media channels and news items including shared responsibility for social  listening and clips 

· Serve as public presenter in certain situations to promote the work of Polaris or the Trafficking Hotline · Offer ideas and creative angles for further promoting the Polaris brand, valuable information about  human trafficking and the National Human Trafficking Hotline. 

· Commitment to the National Human Trafficking Hotline mission and Polaris values;  

· Other duties as assigned by supervisor. 



This job description provides a summary of the major duties and responsibilities performed by individuals in this position.  Incumbents may be asked to perform other tasks not specifically written in this job. 

Required Qualifications 

· Deep passion! Mad skills! Low ego! 

· Attention to detail and ability to run projects from start-to-finish with limited supervision; · Minimum 5 years of progessive experience in communications; 

· Understanding of media landscape outreach best practices and protocols; 

· Strong writing skills; 

Understanding of social media eco-system, best practices and ability to incorporate social media in all aspects of the work

· Commitment to transformative solidarity with survivors and to infusing all the work with the values of  justice, equity, diversity and inclusion; 

· Flexibility/ability to roll with and manage rapid change, breaking news etc.; 

· Strong organizational skills; 

Preferred Qualifications

·Understanding of the anti-human trafficking ecosystem and of working with survivors of human  trafficking; 

Experience working specifically with Black media/communities and passion for the possibilities of what is possible in anti racist world


· Internal: Ability to communicate with supervisors and peers; 

· External: Ability to correspond with press, and media. 

Working Conditions 

• Typical office setting 

Physical Requirements (can change with position) 

• Prolonged sitting, chiefly at a computer terminal; 

• Occasional bending, stooping and stretching; 

• Requires eye-hand coordination and manual dexterity sufficient to operate a computer, telephone,  calculator, and other office equipment; 

• Requires normal range of hearing and eyesight to record, prepare, and communicate in writing, in  person and by phone;

Organization Background  

VALUES: Polaris is grounded in a set of values and organizational beliefs and strives to model and embody  these values in all that it does.  

We work with humility and a spirit of service. We serve a mission that is bigger than ourselves, and we  recognize that we cannot do this work alone. We foster a caring community of mutual support, and we actively  pursue collaborations and partnerships to expand our reach.  

Victims’ and survivors’ experiences ground our efforts. We honor the dignity, agency, and resilience of  victims and survivors of slavery, both past and present. We serve, work alongside, and stand in solidarity with  those who have been most affected by modern slavery.  

We strive for inclusion and equity. We engage different perspectives to inform our decisions, actions, and  positions. We create opportunities that empower individuals of diverse backgrounds and circumstances. We  acknowledge the structural inequities that lead to human trafficking and modern slavery, which drives us to  create just and equitable solutions.  

We approach our work with courage. We promote a culture of inquiry, innovation, risk-taking, and  continuous learning. We are resilient and evolve when faced with obstacles or failure. We recognize that what  is typical or traditional is not always optimal.  

We create positive impact and achieve results. We leverage and cultivate the strengths of our staff, and we  work with discipline, integrity, and a commitment to excellence. We embrace a measurement culture to track  our progress. We view impact holistically, considering multiple sectors and the effects on individuals’ lives, as  we pursue systemic and social change to eradicate modern slavery 


Polaris designs and implements data-driven strategies to prevent and disrupt human trafficking, and restore  freedom to survivors. Achieving this ambitious goal requires both trafficking-specific systemic interventions  and broader cultural and structural shifts that reduce the inequities that lead to human trafficking. While  Polaris alone cannot build a more diverse, just, equitable, and inclusive society, both the success of our work  and our organizational values require modeling in the workplace the change we want to see in the world. This means cultivating a workforce, organizational culture, and priorities that respect and celebrate a dynamic,  multi-disciplinary team made up of individuals with different identities, lived experiences, and backgrounds.  Within both our team and across every part of our work, we strive to integrate and elevate the full range of  survivor voices. 

This is a living commitment. Diversity, equity, and inclusion are values to be manifested daily, in the work we  do, the decisions we make, and the way that we treat each other and the people we seek to serve. This means  creating space where staff can be included, heard, valued, and set up for success, and where everyone feels  empowered to bring their full, best selves to work. We will not check boxes and consider it done. We will  push new innovations and different ways of thinking, and treasure the community built and strengthened by  each of our contributions. 

Job Information

  • Job ID: 68552596
  • Workplace Type: Hybrid
  • Location:
    Washington, Dist. Columbia, United States
  • Position Title: Communications Manager
  • Company Name For Job: Polaris
  • Industry: Communication Tech/New Media
  • Specialties: Job outside of academia
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: None
  • Required Travel: 0-10%
  • Salary: $66,000.00 - $75,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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