Description
Position: Communications Manager
Department: Communications/External Affairs
FLSA Status: Full-Time, Exempt
Reports to: Associate Director, Communications
Date Issued: January 5, 2023
Location: Washington, DC
The Mission
Polaris is leading a data-driven social justice movement to fight sex and labor trafficking at the massive scale of the problem – 28 million people worldwide deprived of the freedom to choose how they live and work. For more than a decade, Polaris has assisted thousands of victims and survivors through the U.S. National Human Trafficking Hotline, helped ensure countless traffickers were held accountable and built the largest known U.S. data set on actual trafficking experiences. With the guidance of survivors, we use that data to improve the way trafficking is identified, how victims and survivors are assisted, and how communities, businesses and governments can prevent human trafficking by transforming the underlying inequities and oppression that make it possible.
About Opportunity
As a member of Polaris’s communications team, this position will be part of a team responsible for telling Polaris’ story through earned media promotion and social media visibility. While all members of the communications team work collaboratively across campaigns and program areas, this role will have specific leadership responsibility for managing work to answer queries about the National Human Trafficking Hotline from media and occasionally from other anti trafficking organizations with questions or promotion requests. This team member also leads the work debunking myths and rumors about human trafficking, promoting the Hotline to diverse communities and handling the communications aspects of the NHTH’s agreement with the Department of Health and Human Services regarding Hotline operations. Additionally, the incumbent is responsible for leading work that ensures Black voices are centered, heard and highlighted as we attempt to bring better attention to the relationship between racism - and human trafficking.
Responsibilities
· Manage earned media strategy to promote the value of National Human Trafficking Hotline (Trafficking Hotline) to diverse communities and respond to media queries about the Trafficking hotline
· · Manage marketing of the National Human Trafficking Hotline with emphasis on efforts aimed at reaching more vulnerable groups including BIPOC and LGBTQ+ communities
· Manage process of fulfilling communications requirements specified in the Cooperative Agreement for operation of the Trafficking Hotline with HHS
· Conceive of and manage, with other team members, digital products, including blog posts, social media posts and campaigns related to the NHTH, survivor empowerment and leadership and other projects as necessary
Conceive of, and manage projects that expand visibility of trafficking of Black people, specifically sex trafficking of Black women, girls and LGBTQ+ individuals
Manage specific survivor engagement work and projects including co-manage the survivor consultant database for media purposes and the online survivor gallery
Play an active role in communications aspects of all legislative and advocacy campaigns in state and federal government
· Respond to incoming media requests, specifically taking responsibility for requests related to data, misinformation, survivors, the NHTH or trafficking in Black communities.
· Support team in managing social media channels and news items including shared responsibility for social listening and clips
· Serve as public presenter in certain situations to promote the work of Polaris or the Trafficking Hotline · Offer ideas and creative angles for further promoting the Polaris brand, valuable information about human trafficking and the National Human Trafficking Hotline.
· Commitment to the National Human Trafficking Hotline mission and Polaris values;
· Other duties as assigned by supervisor.
Requirements
This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job.
Required Qualifications
· Deep passion! Mad skills! Low ego!
· Attention to detail and ability to run projects from start-to-finish with limited supervision; · Minimum 5 years of progessive experience in communications;
· Understanding of media landscape outreach best practices and protocols;
· Strong writing skills;
Understanding of social media eco-system, best practices and ability to incorporate social media in all aspects of the work
· Commitment to transformative solidarity with survivors and to infusing all the work with the values of justice, equity, diversity and inclusion;
· Flexibility/ability to roll with and manage rapid change, breaking news etc.;
· Strong organizational skills;
Preferred Qualifications
·Understanding of the anti-human trafficking ecosystem and of working with survivors of human trafficking;
Experience working specifically with Black media/communities and passion for the possibilities of what is possible in anti racist world
Communication
· Internal: Ability to communicate with supervisors and peers;
· External: Ability to correspond with press, and media.
Working Conditions
• Typical office setting
Physical Requirements (can change with position)
• Prolonged sitting, chiefly at a computer terminal;
• Occasional bending, stooping and stretching;
• Requires eye-hand coordination and manual dexterity sufficient to operate a computer, telephone, calculator, and other office equipment;
• Requires normal range of hearing and eyesight to record, prepare, and communicate in writing, in person and by phone;
Organization Background
VALUES: Polaris is grounded in a set of values and organizational beliefs and strives to model and embody these values in all that it does.
We work with humility and a spirit of service. We serve a mission that is bigger than ourselves, and we recognize that we cannot do this work alone. We foster a caring community of mutual support, and we actively pursue collaborations and partnerships to expand our reach.
Victims’ and survivors’ experiences ground our efforts. We honor the dignity, agency, and resilience of victims and survivors of slavery, both past and present. We serve, work alongside, and stand in solidarity with those who have been most affected by modern slavery.
We strive for inclusion and equity. We engage different perspectives to inform our decisions, actions, and positions. We create opportunities that empower individuals of diverse backgrounds and circumstances. We acknowledge the structural inequities that lead to human trafficking and modern slavery, which drives us to create just and equitable solutions.
We approach our work with courage. We promote a culture of inquiry, innovation, risk-taking, and continuous learning. We are resilient and evolve when faced with obstacles or failure. We recognize that what is typical or traditional is not always optimal.
We create positive impact and achieve results. We leverage and cultivate the strengths of our staff, and we work with discipline, integrity, and a commitment to excellence. We embrace a measurement culture to track our progress. We view impact holistically, considering multiple sectors and the effects on individuals’ lives, as we pursue systemic and social change to eradicate modern slavery
DIVERSITY STATEMENT:
Polaris designs and implements data-driven strategies to prevent and disrupt human trafficking, and restore freedom to survivors. Achieving this ambitious goal requires both trafficking-specific systemic interventions and broader cultural and structural shifts that reduce the inequities that lead to human trafficking. While Polaris alone cannot build a more diverse, just, equitable, and inclusive society, both the success of our work and our organizational values require modeling in the workplace the change we want to see in the world. This means cultivating a workforce, organizational culture, and priorities that respect and celebrate a dynamic, multi-disciplinary team made up of individuals with different identities, lived experiences, and backgrounds. Within both our team and across every part of our work, we strive to integrate and elevate the full range of survivor voices.
This is a living commitment. Diversity, equity, and inclusion are values to be manifested daily, in the work we do, the decisions we make, and the way that we treat each other and the people we seek to serve. This means creating space where staff can be included, heard, valued, and set up for success, and where everyone feels empowered to bring their full, best selves to work. We will not check boxes and consider it done. We will push new innovations and different ways of thinking, and treasure the community built and strengthened by each of our contributions.
Job Information
Please refer to the company's website or job descriptions to learn more about them.