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Stanford University
Palo Alto, California, United States
5 days ago

Description

About Residential & Dining Enterprises:

Founded in 1891, Stanford University is among the top academic institutions in the country, excelling in a wide range of fields from the humanities to information technology to the health sciences and medicine. The university is located near Palo Alto, 35 miles south of San Francisco, on an 8,800-acre campus.

Residential & Dining Enterprises, the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing the highest quality services to students and other members of the university community. The Department has an annual operating budget of over $206 million, oversees a 5 million sq. ft. physical plant across the campus, and provides housing for over 12,000 students, serves over 18,000 daily meals at 30 dining and retail locations and over 500,000 meals at Athletic Concessions events, and hosts 20,000 conference guests annually. Additionally, R&DE comprises 660 FTE staff in the following divisions: the Office of the Senior Associate Vice Provost, Student Housing, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, and a team of R&DE strategic business partners: Finance & Administration, Human Resources, and  Information Technology.

“Students (Customers) First” is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day.  In R&DE, “Excellence is defined by aligning our strategic goals and performance with our vision.”

About Stanford Dining:

R&DE Stanford Dining, a division of Residential & Dining Enterprises, is a best-in-class dining program serving 18,000 meals a day in 12 dining halls, 41 Row houses, Athlete Dining, Teaching Kitchen, Stanford Flavor Lab and Schwab Executive Dining. As the dining department of the world’s premier research and teaching institution, R&DE Stanford Dining has been recognized for its culinary excellence by awards such as the prestigious industry Ivy Award by Restaurants and Institutions for its leadership role and is the co-founder of the Menus of Change University Research Collaborative a global thought leadership program focusing on developing foods that are delicious, healthy and sustainable. For more information, please visit www.dining.stanford.edu or instagram.com/stanforddining.

The Communications Manager Under the guidance of the Associate Director of Nutrition and Food Choice Architecture and the R&DE Stanford Dining Executive Director, develop and implement a communication strategy and timeline for R&DE Stanford Dining student engagement and outreach.

JOB PURPOSE:

Administer, support, and manage programs or functions under general supervision.

CORE DUTIES:

  • Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
  • Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
  • Analyze and interpret policies; develop, revise and implement procedures for program or function.
  • Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
  • Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences.
  • May participate in development of budgets, monitor, and approve expenditures. May perform limited forecasting and provide recommendations that determine the budget.
  • May direct staff to perform various tasks and assignments. May also supervise staff.
  • Compose and design communication-related projects in line with R&DE Stanford Dining and R&DE Strategic Communications outreach efforts, aligned with the mission, vision and core values of R&DE and ensure that information included in publications follows policies and procedures.
  • Review, edit and approve communications, ensuring alignment with the mission, vision and core values of R&DE, compliance with communication standards, policies and procedures and communication appropriateness and accuracy. Exercise appropriate discretion in assessing the need for elevating reviews and approvals to senior leadership.
  • Serve as R&DE Stanford Dining point person for student outreach and engagement materials, activities, events, etc.  Regularly review and update the R&DE Stanford Dining website to reflect changes in programs and services. Represent R&DE Stanford Dining on the Strategic Communications Committee.
  • Lead the Stanford Dining student ambassador program and support the student intern program and review/analysis of various R&DE Stanford Dining processes, then provide documentation of revised process with the goal of attaining process excellence.
  • Provide oversight and support for various outreach and engagement activities such as: Dining hall special events, resource fairs, R&DE All-Hands meetings, R&DE Stanford Dining meetings, Winter Break, etc.
Qualifications - External

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Demonstrated ability to prioritize own work and multi-task.
  • Demonstrated excellent organizational skills.
  • Demonstrated ability to take initiative and ownership of projects.
  • Ability to communicate effectively both orally and in writing.
  • Ability to routinely and independently exercise sound judgment in making decisions.
  • Demonstrated experience working independently and as part of a team.
  • Relevant subject matter knowledge.
  • Ability to direct the work of others, for jobs requiring supervision.

Desired Qualifications:

  • Successfully combine hard (e.g., technical knowledge, critical and analytical thinking, problem solving) and soft skills (e.g., people skills, communication, such as active listening, interpersonal and intrapersonal relationship, teamwork, emotional intelligence, collaboration/conflict management) to meet position requirements.
  • Demonstrates a wide range of people (or soft skills) to build and sustain respectful and collaborative relationships/networks, internal and external to R&DE.

Certifications and Licenses:

None

PHYSICAL REQUIREMENTS*:

  • Constantly perform desk-based computer tasks.
  • Frequently stand/walk, sitting, grasp lightly/fine manipulation.
  • Occasionally use a telephone.
  • Rarely lift/carry/push/pull objects that weigh 11-20 pounds.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.


Job Information

  • Job ID: 60941787
  • Location:
    Palo Alto, California, United States
  • Position Title: Communications Manager
  • Company Name: Stanford University
  • Industry: Strategic Communication
  • Specialties: Other
  • Job Type: Full-Time
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